Описание

We are seeking a proactive and friendly Guest Experience Coordinator to join a busy luxury nail salon in Midtown. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. Duties: Deliver a personalized, luxury guest experience by anticipating client needs, offering refreshments, assisting with color and design choices, and ensuring every visit is enjoyable and memorable Maintaining cleanliness, beauty, and a pleasant atmosphere throughout the shift Provide day-to-day support to nail technicians, helping resolve client communication, operational, and workplace issues so they can focus on delivering services Requirements: Exceptional friendliness and willingness to help Experience in lux client service Strong teamwork skills High stress tolerance Ability to manage conflict situations with demanding clients Highly organised with the ability to multitask and prioritise effectively in a fast-paced environment Russian language skills are a plus, but not required Job Type: Full-time Pay: $24.00 - $26.00 per hour Benefits: Employee discount Flexible schedule Work Location: In person